What happened when I hired Real Estate Federal.
Real Estate Federal is located on 1200 Smith St
Houston, TX 77002 according to the Better Business Bureau record. Phone ID says it is in Pleasanton TX. Their phone number is 830 268-4000.
I paid $3900 in exchange for listing appointment prospects, because I wanted help in certain areas of prospecting, so I hired Real Estate Federal.
The owner called me, and he sounded legitimate, and after talking with Real Estate Federal for a while, it seemed genuine. April 8th 2017 I signed an agreement with Real Estate Federal after I looked online, and there were no complaints. Back then, I could not see the more recent posts on the Better Business Bureau about stealing money from Quintella G. on 2/25/2018, so, I trusted Real Estate Federal and signed a contract that included a money back guarantee. That was a mistake. Below is how they are stealing my money and stealing the money of others.
August 9th, (about four months in) I sent an email to Real Estate Federal because I had not received any appointments—much less a closed escrow. I was supposed to get 60 appointments. You might say that being four months in, one third of the contract, I should have around 20 appointments, more or less. I tried to read the writing on the wall so, I reached out for refund and they replied on August 9th stating:
Dear Jeff,
Thank you for your email.
We understand you want leads.
As per the terms of the contract, the firm does not offer a refund unless we fail to deliver 60 appointments in a year or if you don’t close at least three transactions from the leads.
We have not forgotten about you and are working on your area.
We will deliver appointments as soon as possible.
Thank you.
Then about one week later, I inquired to Real Estate Federal again because there was apparently a problem with emails. Real Estate Federal wrote
Hello,
We did respond previously.
It appears our emails are going in to your bulk folder.
Please review the terms of your contract for our refund policy.
As per the terms of the contract, the firm does not offer a refund unless we fail to deliver 60 appointments in a year or if you don’t close at least three transactions from the leads.
We have not forgotten about you and are working on your area.
Please note we have been having problems with email and have changed the sending address.
We do have leads which have not yet confirmed as appointments.
As you can see, I tried to cancel in hopes to prevent them from stealing my $3900. Real Estate Federal was stealing my money, and there was nothing I could do. They would not refund. Apparently, I had to wait for eight more months. After writing, calling and texting to Real Estate Federal, they have made no attempt to contact me now.
On April 1st 2018 (approaching the one year mark), I reached out again, and I tried texts and voicemails—nothing. In all aspects of this experience with Real Estate Federal—they are stealing agent's money.
I upheld my side of the contract. I paid $3900, I set up notifications, and I asked for a refund by email prior to my one year contract. Real Estate Federal is in default of our contract. I made a mistake in trusting them. Now, they are stealing my hard earned money and will not give me appointments nor a refund.
I will post updates if I ever hear from them, or I get a refund of my $3900.
Here is a link to the Better Business Bureau page for Real Estate Federal, they have an "F."
