It's a Fremont short sale actually. My point however is to remind home buyers in Fremont that your short sale deal needs to be well-cared for while it is in the bank's "system." Many brokers and agents feel a bit indifferent about referring to the bank's process of handling a short sale anything remotely close to a "system." It's a bit of a sore subject among us real estate professionals.
In a recent blog post, I mentioned that B of A was going to assist in one of my short sales. A VP was personally going to see that it got done fast. Last week I received a call from B of A. It turns out that my short sale file was sitting in the wrong department for a significant length of time. It was discovered by none other than the VP himself. It was quickly remedied and then brought to my attention.
I felt bad that something like that had slipped past me. I was assured that there was nothing I could have done to prevent that. It was all their doing. Now that I know, I think there is something I can do about it. I am going to tell you how to prevent this from delaying YOUR short sale significantly.
Here is what I found. It turns out that the bank has several short sale divisions, not one like they tell you, and only one can handle a Freddie Mac loan, a secondary mortgage market loan. Mine was one of those. For more on Freddie Mac reading go here. Ask the rep or negotiator if the loan is a Freddie Mac loan and if it is being handled by the right short sale division. Ask to be transferred to the manager of the shortsale division if they cannot answer the question.
In short, my VP came through. He broke the door down and rescued my short sale from sure abandonment. I hope that someone can use this info to rescue their short sale as well. Let me know if I can help.
By Jeff Pereyda
No comments:
Post a Comment